Terms of Service

Terms of Service

Welcome to the IAG Loyalty developer portal (“IAG Loyalty Developer Portal”). IAG Loyalty (“IAGL” “our”, “us”, “we”) is the trading name of Avios Group (AGL) Limited, an operating company of International Consolidated Airlines Group (IAG). IAG Loyalty manage the Avios loyalty currency for airlines, including British Airways, Iberia, Vueling and Aer Lingus. Our registration number is 02260073 and our registered office is at Astral Towers, Betts Way, London Road, Crawley, West Sussex, RH10 0XY England.

We are looking forward to working with you but before we get started we want to make sure you are aware of the small print.

General

After successful registration, the IAG Loyalty Developer Portal gives you the opportunity to create an application, view documentation and other relevant materials, obtain credentials, and request accompanying support. Subsequently, IAG Loyalty may in its discretion grant your application access to certain Application Programming Interfaces (“APIs”) and the test environment (“Sandbox”), which contains dummy data.

Your access to and use of the IAG Loyalty Developer Portal, including the sandbox and APIs, are subject to the following IAG Loyalty terms of service (“Terms”). Additional terms and registration requirements may apply to specific APIs. By accessing and using the IAG Loyalty Developer Portal, you acknowledge that you have read, understand, accept and agree to be bound by these Terms. If you register on the IAG Loyalty Developer Portal on behalf of a legal entity, you represent and acknowledge that you are authorised to legally bind that entity to these Terms.

Access to the IAG Loyalty Developer Portal

To access and use certain parts and functionalities of the IAG Loyalty Developer Portal, including the sandbox and APIs, you must first register on developer.avios.com. IAG Loyalty may in its discretion approve or reject your application for registration without providing any reasons. You must ensure that any information you provide in connection with your registration is correct and complete. You are responsible to keep such information up to date and accurate throughout the duration of your registration.

Use of the IAG Loyalty Developer Portal and Sandbox

You are responsible for all activities that occur when you use the IAG Loyalty Developer Portal, including the sandbox and APIs. You must comply with and act in accordance with all instructions, documentation and system, software and other requirements as stated on and/or made available by IAG Loyalty in connection with the IAG Loyalty Developer Portal, including the sandbox and APIs. You must comply with all legal requirements and refrain from creating content that is unlawful or otherwise objectionable, or that may harm IAG Loyalty’s reputation or the integrity of International Airlines Group (IAG) and its operating companies. You shall not:

  • Modify, copy, distribute, transmit, display, publish, lease, sell, license, create derivative works from or use any content on the IAG Loyalty Developer Portal for any other purpose than using the IAG Loyalty Developer Portal in accordance with these Terms;
  • Engage in activities which hinder or prevent others from using the IAG Loyalty Developer Portal and APIs;
  • Damage or otherwise negatively affect the operation and security of, or attempt unauthorised access to IAG Loyalty’s services or systems;
  • Decompile, reconstruct or reverse engineer any software, code or test data on the IAG Loyalty Developer Portal or introduce any viruses on the IAG Loyalty Developer Portal;
  • Use the IAG Loyalty Developer Portal for scalability tests; and
  • Use/send production or other sensitive data when performing test activity in the IAG Loyalty Developer Portal.

Intellectual Property Rights

The IAG Loyalty Developer Portal, including the sandbox and APIs made available on or through it are the property of IAG Loyalty and/or its licensors and protected by applicable intellectual property laws. All rights in the IAG Loyalty Developer Portal, including the sandbox and APIs, are owned by IAG Loyalty or its licensors. Upon successful registration, IAG Loyalty grants you a limited, non-exclusive, non-transferable, revocable and non-sublicensable licence (“Licence”) to use the IAG Loyalty Developer Portal for the term of your registration. This Licence is for the sole purpose of enabling you to use the functionality of the IAG Loyalty Developer Portal in accordance with these Terms.

You warrant that you have the intellectual property rights to any application or other content you create on the IAG Loyalty Developer Portal, and that such content does not violate or infringe the intellectual property rights of any third party. You remain solely responsible for any such content, and IAG Loyalty disclaims any and all liability for such content. You will indemnify and hold harmless IAG Loyalty from any costs or damages suffered by IAG Loyalty as a result of a third party bringing or threatening any claim or action against IAG Loyalty on the grounds that such content or any other material provided or used by you in connection with the IAG Loyalty Developer Portal infringes the intellectual property rights or other rights of any third party.

You will own the intellectual property in any application or other content that you create on the IAG Loyalty Developer Portal. However, you grant to IAG Loyalty a limited, non-exclusive and royalty free right to use such application or content to the extent necessary and for the purpose of IAG Loyalty operating the IAG Loyalty Developer Portal. IAG Loyalty may request you to provide additional information about any application or other content you create on the IAG Loyalty Developer Portal for promotional, commercial, technical, compliance or security reasons. If IAG Loyalty requires additional information about any application or other content you created on the IAG Loyalty Developer Portal, IAG Loyalty may contact you in its discretion to assess whether such application or content meets the standards, requirements, specifications and policies as applied by IAG Loyalty from time to time for production and/or commercialisation. As part thereof, we may request you to enter into further agreement(s) with IAG Loyalty. However, you acknowledge that IAG Loyalty may independently create applications, content, APIs and other products or services that may be similar to any applications or content you created on the IAG Loyalty Developer Portal. Nothing in these Terms will restrict or prevent IAG Loyalty from creating and fully exploiting such applications, content, and other items, without obligation of any kind towards you.

Developer Keys

Use of the Developer Keys. IAG Loyalty will provide a "Developer Key" in connection with your access and use of the APIs. IAG Loyalty may grant or remove a Developer Key for any reason in its sole discretion. Developer Keys are personal to you. You are responsible for maintaining the secrecy and security of your Developer Keys. You may not transfer Developer Keys to any other person or entity without approval.

Personal Data

The IAG Loyalty Developer Portal’s Privacy Policy explains how we treat your personal data and protect your privacy when you register on and use the IAG Loyalty Developer Portal.

Privacy

Any personal data that you provide via the Developer Portal will be held by IAG Loyalty for the purpose of fulfilling the service that you have requested.

Personal data will be deleted after 12 months of inactivity.

Should you have any queries concerning your individual rights please email data.protection@avios.com.

Confidential Information

If and insofar you gain knowledge of or receive confidential information in connection with the IAG Loyalty Developer Portal, you must treat such information with strict confidentiality and you may not disclose the same to third parties, both during your registration to the IAG Loyalty Developer Portal and after your registration ceases.

Linked Internet Sites

IAG Loyalty is not responsible for the content of any websites linked to or from the IAG Loyalty Developer Portal. You are advised that information on such hyperlinked or referred-to websites is neither investigated nor analysed by IAG Loyalty. A hyperlink or reference to a website is meant for convenience only and does not imply that IAG Loyalty endorses such website or any products or services that it describes. Your access to and use of hyperlinked or referred-to websites is at your own risk and IAG Loyalty, its affiliates, directors, employees or advisors, accept no obligation or liability in connection with those websites. IAG Loyalty reserves the right to terminate any link or linking program at any time. By accessing the IAG Loyalty Developer Portal, you also agree to abide by the proprietary guidelines set forth at any website accessed or linked to through the IAG Loyalty Developer Portal.

Trademarks

The trademarks, service marks and logos (“Marks”) of Avios Group (AGL) Limited trading and IAG Loyalty on the IAG Loyalty Developer Portal are the property of AGL/IAG Loyalty. You are prohibited from using IAG Loyalty and any of the Marks without the prior written consent of IAG Loyalty.

Changes

IAG Loyalty may at any time change these Terms or any additional terms that apply to specific APIs available through the IAG Loyalty Developer Portal. Changes to these Terms will be published in this section of the IAG Loyalty Developer Portal, while changes to additional API terms will be published in the relevant API section. Changes will become effective no earlier than 14 days after publication. However, changes regarding IAG Loyalty new functionality of an API or changes for legal reasons may become effective immediately. If you do not agree to changes to these Terms or to changes to the additional terms of a specific API, you must stop your use of the IAG Loyalty Developer Portal or such API. You understand and agree that if you use the IAG Loyalty Developer Portal or a specific API after the date on which these Terms have changed or the additional terms have changed, your use will be deemed to constitute acceptance of the relevant changes. You can view the most recent version of these Terms in this section on the IAG Loyalty Developer Portal.

IAG Loyalty has the right to change, modify or expand the functionalities, features and services available on the IAG Loyalty Developer Portal, including the sandbox and specific APIs, at any time. Where possible, IAG Loyalty will provide prior notice of any such action, but IAG Loyalty reserves the right to do so without prior notice. Modifications and changes to the IAG Loyalty Developer Portal and its content may affect applications you have created on the IAG Loyalty Developer Portal. IAG Loyalty will not be liable for any loss or damage resulting therefrom.

Termination

IAG Loyalty may at any time suspend or terminate your registration and/or access to the IAG Loyalty Developer Portal and its content, including any applications you may have created, the sandbox and the APIs. Where possible IAG Loyalty will provide notice of any such action, but IAG Loyalty reserves the right to do so without prior notice.

Your registration will automatically terminate if you breach any of these Terms. Upon termination, any rights and the Licence granted to you under these Terms will automatically cease. IAG Loyalty is not liable for any compensation or any damages incurred or to be incurred in connection with any termination in accordance with these Terms.

No Liability

Use of the IAG Loyalty Developer Portal is at your own risk. You are responsible for evaluating the accuracy, completeness or usefulness of any information, APIs or other content available on the IAG Loyalty Developer Portal.

All information on the IAG Loyalty Developer Portal, including but not limited to software, source code, object code, applications, graphics, text, documentation, sandbox, APIs, and links to other sites, is provided "as is" and is subject to change without prior notice. Such information is provided, to the fullest extent permissible pursuant to applicable law, without warranty of any kind, express or implied, including but not limited to the implied warranties of availability, adequacy, accurateness, completeness, merchantability, fitness for a particular purpose, non-infringement and freedom from computer viruses or similar disabling devices.

IAG Loyalty does not warrant the error free and uninterrupted service of the IAG Loyalty Developer Portal, including the sandbox and APIs. If you notice any problems or security incidents during your use of the IAG Loyalty Developer Portal, you must notify IAG Loyalty immediately via the support page.
IAG Loyalty expressly disclaims any liability, whether in contract, tort, strict liability or otherwise, for any direct, indirect, incidental, consequential, punitive or special damages arising out of or in any way connected with your access to or use of the IAG Loyalty Developer Portal, and/or any other websites whether or not IAG Loyalty was aware of the possibility of such damages.

You will indemnify IAG Loyalty against any direct, indirect and/or consequential loss, damage, cost and expense (including legal expenses) incurred by IAG Loyalty and arising from or in connection with your use of the IAG Loyalty Developer Portal, including any breach of these Terms.

Feedback

By submitting feedback, comments, ideas and suggestions on the IAG Loyalty Developer Portal, you grant a non-exclusive, perpetual, irrevocable, and royalty-free license to any intellectual property rights you may have in such feedback to IAG Loyalty to improve the IAG Loyalty Developer Portal, including the sandbox and APIs, or any other products or services. Any such feedback is voluntary and IAG Loyalty may consider or is developing technology that is the same or similar to your feedback.

Miscellaneous

In case any provision of these Terms is or becomes illegal, invalid or unenforceable, the legality, validity or enforceability of any other provision will not be affected.
If you do not comply with these Terms and IAG Loyalty does not take action immediately, this doesn’t mean that IAG Loyalty waives any rights.

Nothing in these Terms is intended to or shall create a partnership, agency, joint venture or co-owner relationship between IAG Loyalty and you. IAG Loyalty nor you shall have the authority to act in the name of or on behalf of otherwise bind the other party.

IAG Loyalty may transfer its rights and/or obligations under these Terms to a third party. Your rights and obligations under these Terms cannot be transferred or assigned.

These Terms govern the relationship between IAG Loyalty and you, and do not create any third party rights.

These Terms, any additional terms applicable to a specific API and your use of the IAG Loyalty Developer Portal and its contents are governed by English Law.

These Terms apply as of 03/05/2019

Privacy Policy: https://iagloyalty.com/en/privacy